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Ray Brown

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Ray Browns

 

 

Ordering & Terms

 

TERMS OF BUSINESS - Please read carefully

We are one of the few seed companies in the world who still grow and produce most of our own seeds. We supply many seed companies, trade customers and nurseries worldwide. We believe all seeds are correctly named. As these are sometimes open pollinated, occasional variations may occur and we cannot be held responsible other than for replacement of seeds.

Payment For Online Orders
You may order online using a credit/debit card (we accept Visa, Mastercard, Eurocard and Switch). We do not accept Electron cards.

Postage
When ordering online, postage and packing is £1 in all cases. There is no minimum order.

Overseas Customers
There may be problems importing seeds to your country due to certain restrictions. Please will you check with your authorities regarding these restrictions before placing an order. We do not assume any responsibility if customs or similar agencies confiscate seeds, but we will deal very sympathetically with your case to ensure your satisfaction should incidents such as this occur.

Delivery
When ordering is made online using a Credit or Debit card, your seeds will normally be sent within ten working days to the delivery address you supply. We regret that no orders will be sent out until payment has been received.

Replacements and Refunds
In the unlikely event that our seeds fail to please you, we are happy to replace them with the same or similar seeds according to your requirements. Should you wish to return goods, please ensure your seeds are sent to us by recorded delivery with a detailed letter of explanation. You will then be given a full refund.

Substitutes
Although we will try to keep our website as up-to-date as possible, we may occasionally run out of some items. We believe we have a generous substitute policy and we will send you the TWO items nearest to your original choice as a substitute for the ONE item we have sold out of, regardless of the cost.

Data Protection
Your personal information is confidential to us and will not be passed on to any third parties.